Utilities Billing

Major Responsibilities

To bill and collect charges for water, sewer and sanitation.

Helpful Resources

Standard Services Provided

Customer service, answering questions regarding unusual bills, scheduling service calls when more information is needed.

Areas of Service Not Generally Known

  • Assisting customers in locating plumbing problems
  • Referring customers to agencies for financial assistance
  • Working with other Departments for resolve specific problems

Helpful Documents

  1. Letter Owner-Tenant Contract Explanation 2023
  2. Tenant Application and Contract 2023
  3. Owner Application and Contract 2023
  4. Water Rules 7-21-23
  5. 3-1-2023 BILLING RATE SHEET
  6. Billing Water Rules and Regulations Effective January 1, 2020

Forms

Authorization Form for Utility Email Billing

Utility Billing Department Stop Service Request Form

Direct Deposit Form

ACH Stop Payment Form