Utilities Billing

Major Responsibilities

To bill and collect charges for water, sewer and sanitation.

Helpful Resources

Standard Services Provided

Customer service, answering questions regarding unusual bills, scheduling service calls when more information is needed.

Areas of Service Not Generally Known

  • Assisting customers in locating plumbing problems
  • Referring customers to agencies for financial assistance
  • Working with other Departments for resolve specific problems

Helpful Documents

  1. 08-01-2017 Water Sewer Rate Sheet (PDF)
  2. 2017-80 Amended Establish Solid Waste Disposal Fees for COZ (PDF)
  3. Billing Water Rules and Regulations - Effective 03-01-2017 (DOCX)

Forms

Authorization Form for Utility Email Billing

Utility Billing Department Stop Service Request Form

Direct Payment Authorization Form

ACH Stop Payment Form